VoxKnow every route is real, clean and profitable
VoxInspector is a VoIP testing and monitoring platform for wholesale carriers on VOS3000 softswitches. It watches your live traffic, catches False Answer Supervision automatically, tests routes on demand and tells you which vendor to send each country to.
Request a demo See features| Route | ASR | Live test | FAS |
|---|---|---|---|
| Route A | 52% | PASS | CLEAN |
| Route B | 41% | WATCH | MIXED |
| Route C | 71% | FAIL | FAS |
| Route D | – | NEW | – |
Built for wholesale voice operations
In wholesale VoIP, a route that looks good on paper can quietly cost you money: fake answers inflate ASR, poor audio drives complaints and the cheapest vendor is not always the best one. VoxInspector gives your NOC and routing team one place to see what is really happening on every route — and to act on it quickly.
- Protect margin by catching FAS before it is billed
- Spot quality drops on any route within seconds
- Route each country to the vendor that really performs
- Give the NOC alerts and reports instead of manual checks
Features
Everything a carrier NOC needs to monitor, test and optimise routes on a VOS3000 softswitch.
Passive live monitoring
Measures your real traffic — no test calls needed.
- ASR, ACD, PDD, packet loss and MOS per route
- Dashboards refresh every few seconds
- Mobile-friendly with dark mode
Automatic FAS detection
False Answer Supervision analysed per call and per route.
- CLEAN / MIXED / FAS verdicts with reasons
- Suspect number list
- Recording playback for evidence
Automatic Live Test
Every route carrying traffic gets its own status card.
- PASS / WATCH / FAIL at a glance
- New routes flagged automatically
Manual test calls on demand
Test routes that have no live traffic yet.
- Fully operator-controlled
- Calls capped per click
- No automatic dialling, no wasted billing
Best Route suggestions
Vendors ranked per country so routing decisions are data-driven.
- Ranks by ASR, ACD and quality
- Factors in FAS findings
- Weighs cost and margin
Deep call diagnostics
Get to the root cause of a problem call fast.
- CLI / ANI change detection
- SIP ladder trace per call
- G.711 / G.729 recording decode
Alerts & NOC reports
Stay informed without watching a screen all day.
- Alerts when routes degrade
- Hourly and daily email reports to your NOC
Lightweight & secure
Designed not to get in the way of your switch.
- Lightweight agent with near-zero switch load
- Heavy processing on a separate server
- Data retention controls and secured access
Stop paying for calls that never connected
False Answer Supervision makes a call look answered when nobody picked up — so you are billed for minutes that never had a real conversation. VoxInspector analyses each call and every route and explains its verdict, so your team can challenge a vendor with evidence.
Calls behave normally: ringback before answer and natural conversation patterns.
Some suspicious calls on the route — worth watching and spot-checking recordings.
Clear FAS signs such as early answer without ringback, repeated or recorded audio, or tell-tale short-duration patterns.
| Number | Verdict | Reason |
|---|---|---|
| +XX XXX XXX X01 | FAS | Answer without ringback |
| +XX XXX XXX X02 | FAS | Recorded audio |
| +XX XXX XXX X03 | SUSPECT | Short-duration pattern |
| +XX XXX XXX X04 | CLEAN | Normal call |
How it works
Up and running without changing how your switch routes traffic.
Connect
A lightweight agent is installed alongside your VOS3000 softswitch. It forwards call and quality data with near-zero load on the switch.
Analyse
A separate VoxInspector server does the heavy lifting: live KPIs, FAS analysis, recording decode, route testing and vendor ranking.
Act
Your NOC sees route status in real time, receives alerts and reports, and follows Best Route suggestions to improve quality and margin.
Benefits
Protect your margin
Identify FAS and poorly performing vendors before they eat into profit.
Faster troubleshooting
SIP traces, recordings and CLI checks in one place shorten time to resolution.
Smarter routing
Choose vendors per country on measured performance, not guesswork.
A calmer NOC
Automatic tests, alerts and reports replace repetitive manual checking.
Safe for your switch
Passive by design, with test calls only when an operator asks for them.
Learn more
Guides from the VoxComms blog on the problems VoxInspector is built to solve.
See VoxInspector on your own traffic
Book a walkthrough with our team. Pricing is tailored to your traffic volume and setup — available on request.
Request a demo Ask for pricingContact: sales@vox-comms.com